The information provided by TrueMed diagnostics and clinic (“TrueMed”, “we”, “our”, or “us”) through our website, mobile application, patient portal, and any communication channels is intended for educational, informational, and service-related purposes only. The content is not designed to replace professional medical advice, diagnosis, or treatment.

1. Not for Emergency Use

TrueMed does not provide emergency medical services. If you experience a medical emergency, severe symptoms, or life-threatening conditions, please contact your local emergency number or visit the nearest hospital immediately.

2. Medical Information Disclaimer

Any medical or health-related information available on our website/app is provided for general awareness and may not apply to every individual case. You should always:

• Consult a qualified healthcare professional for personal medical advice
• Avoid self-diagnosis or self-medication based on online content
• Understand that medical information evolves and may change over time

3. Telemedicine & Online Consultation Disclaimer

• Online consultations depend on the accuracy of the information shared by the patient.
• Some medical conditions require in-person examination and cannot be fully assessed online.
• Prescriptions or advice given online are based on symptoms described by the patient.

4. Diagnostic Reports & Lab Results

• All test results and lab reports are based on the sample provided at the time of testing.
• Variations in sample collection, biological factors, or lab processes may influence results.
• Diagnostic reports should be interpreted by a qualified doctor; they are not final diagnosis.
• TrueMed is not responsible for clinical decisions made without appropriate follow-up consultation.

5. Accuracy of Website/App Information

We strive to keep all information accurate and up to date. However, TrueMed makes no guarantees regarding:

• Typographical errors or outdated content
• Unintentional inaccuracies in posted information
• Third-party information, links, or integrations
• Real-time availability of doctors, services, or time slots

6. Third-Party Links & Integrations

Our website/app may contain links or integrations to third-party services (e.g., payment gateways, analytics tools). TrueMed does not control or endorse the content, privacy practices, or reliability of these external services.

7. Technical, Network & System Limitations

• TrueMed is not responsible for interruptions caused by internet failure, device issues, or service outages.
• We do not guarantee uninterrupted availability of our website, patient portal, or app.
• Data loss, delays, or errors caused by network or system failures are beyond our control.

8. Limitation of Liability

To the fullest extent permitted by Indian law, TrueMed Clinic & Diagnostics shall not be held liable for:

• Any damages resulting from reliance on website/app content
• Decisions made without consulting a healthcare professional
• Errors in diagnostic interpretation without proper medical review
• Delay or failure of third-party services integrated into our system
• User errors, misinformation provided by the patient, or misuse of services

9. Updates to This Disclaimer

We may update this Disclaimer periodically to reflect changes in medical guidelines, technology, or regulatory requirements. Updates will be posted with a revised effective date.

10. Contact Us

For questions or clarifications regarding this Disclaimer, please contact:
TrueMed diagnostics and clinic
1st Floor, Plot No 141, Kondapur, Madhava Hills, Hyderabad, Serilingampalle (M), Telangana 500084, India
Email: truemeddiagnostics@gmail.com
Phone: +91 90325 08866