This Cookie Policy explains how TrueMed diagnostics and clinic (“TrueMed”, “we”, “us”, or “our”) uses cookies and similar tracking technologies on our website, patient portal, and mobile application. By continuing to use our services, you consent to our use of cookies in accordance with this policy.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website function properly, enhance user experience, and provide insights into how the site is being used.

2. Types of Cookies We Use

2.1 Essential Cookies

Required for the basic functioning of our website and patient portal, such as:

• Secure login and account access
• Form submissions and appointment booking
• Session management

2.2 Performance & Analytics Cookies

These cookies help us understand website usage and improve performance, such as:

• Page visit patterns
• Error monitoring
• Load time and performance metrics

2.3 Functional Cookies

These cookies enhance user experience by remembering your preferences:

• Language preferences
• Saved form inputs (where applicable)
• User selections and settings

2.4 Third-Party Cookies

Some cookies may be set by third-party tools integrated into our website, such as:

• Analytics providers (e.g., Google Analytics)
• Payment gateways
• SMS/Email service providers

3. Why We Use Cookies

• To enable secure user login and sessions
• To improve website and system performance
• To enhance patient experience
• To analyse how users interact with our services
• To maintain security and prevent fraud

4. How You Can Manage Cookies

You may choose to manage or disable cookies through your browser settings. However, disabling essential cookies may result in limited access to certain features, such as:

• Login and account management
• Appointment scheduling
• Viewing medical records
• Submitting forms

5. Third-Party Tools & Services

We may integrate third-party services on our website (such as analytics, notification gateways, or payment processors). These third parties may use their own tracking technologies according to their privacy policies. TrueMed does not control these cookies.

6. Updates to This Cookie Policy

We may update our Cookie Policy from time to time to reflect changes in technology, legal requirements, or website functionality. The updated policy will be posted on this page with a new effective date.

7. Contact Us

For questions or concerns about our Cookie Policy, please contact:
TrueMed diagnostics and clinic
1st Floor, Plot No 141, Kondapur, Madhava Hills, Hyderabad, Serilingampalle (M), Telangana 500084, India
Email: truemeddiagnostics@gmail.com
Phone: +91 90325 08866